Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS (“T&Cs”) OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following T&Cs and other applicable law. If you do not agree to these T&Cs, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Malaysia and other copyright laws, and is the property of CEPI. The collective work includes works that are licensed to CEP INDUSTRIES SDN. BHD. (Company Registration No. : 516577V (“CEPI”). Copyright 2020, CEP Industries ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order at hilltown.my or purchasing Hilltown products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Hilltown or to purchase Hilltown products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Hilltown with written consent. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Hilltown used in the site are trademarks or registered trademarks of CEPI.
Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, CEPI disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. CEPI does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. CEPI does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Return & Exchange Policy
Please check that goods ordered are received in good condition upon delivery. Order cancellation after purchase has been made before or after item dispatch is non-refundable. Purchased product after item dispatch are non-returnable despite the product is not opened, is returned in its original packaging and comes with its receipt with the EXCEPTION for faulty condition proofed to be caused by CEPI or the manufacturer of the product. Instances including but not limited to (1) slight product measurement variation, (2) Minor item imperfections, (3) slight variations on product colour from website images, (4) self-inflicted damages to the product will NOT be deemed as damaged or faulty caused by CEPI or the manufacturer of the product.
If you receive a defective item, the wrong item or the wrong quantity, please accept our sincere apologies. As our products are perishable in nature, please contact us immediately within 3 days from the date of receipt if it comes with its original purchase receipt and packaging. We will resend the correct item to you and refund the return shipping costs due to our error.
Limitation of Liability
CEPI shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, despite CEPI has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a CEPI product is mistakenly listed at an incorrect price, CEPI reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. CEPI reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, CEPI shall issue a credit to your credit card account in the amount of the incorrect price.
Termination of T&Cs
These T&Cs are applicable to you upon your accessing the site and/or completing the registration or shopping process. These T&Cs, or any part of them, may be terminated by CEPI without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability and Indemnification, shall survive any termination.
Notice
CEPI may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to hilltown.my.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a CEPI or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
CEPI does not and cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, CEPI is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, CEPI reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to CEPI in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless to CEPI, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these T&Cs or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, hilltown.my may link to sites operated by third parties. However, even if the third party is affiliated with CEPI, CEPI has no control over these linked sites, all of which have separate privacy and data collection practices, independent of CEPI. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, CEPI seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites it links to as well (including if a specific link does not work).